This statement sets out the Travel Concepts Ltd. (ABN 67 104 140 918) ("Travel Concepts") policies relating to the collection and use of your personal information on the Travel Concepts website ("website"). These policies are in addition to Travel Concepts's general Terms of Use governing the website.
1. Your personal information
Travel Concepts recognises that your privacy is extremely important to you and that it is your right to control and keep your personal information private. Travel Concepts understands that you provide your personal information in confidence and it takes this very seriously. Travel Concepts is committed to protecting your personal information.
2. Collecting information on Travel Concepts visitors
Whenever you visit Travel Concepts, our servers automatically record general information about your usage of the service including which pages you visit, when you visit, how often and for how long. This data is always used as aggregated, non-personal information and is intended solely to help Travel Concepts improve and enhance its services to you. This general information collecting is done for the purpose of providing the best online service possible.
3. Cookies
Travel Concepts utilises cookies to assist in providing you with a better user experience. Refusing cookies may prevent access to some areas of the website and limit your use of some of the Travel Concepts services.
4. Collecting information on Travel Concepts Registered Members
Travel Concepts will not use or disclose any information about you without your consent, or access your communications on our websites, unless:
- Required by law.
- We believe it necessary to provide you with a service which you have requested.
- To implement our terms of use.
- To protect the rights or property of Travel Concepts, any Travel Concepts user, or any member of the public.
- To lessen a serious threat to a person's health or safety.
5. Email communications from Travel Concepts
Travel Concepts can also provide you with our campaigns by email through electronic newsletters. This service is only for users who opt-into such services. Registered users can also at any time and easily un-register from this service.
6. Storage & Security of Personal Information
Every effort is made to ensure the security of the Travel Concepts system. In addition, Travel Concepts employees and the contractors who provide services related to Travel Concepts' information systems are obliged to respect the confidentiality of any personal information held by Travel Concepts. However, Travel Concepts will not be held responsible for events arising from unauthorised access of your personal information.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any access code, password and account used on the Travel Concepts website. If there is any unauthorised use of your account by any other Internet user or any other breach of security then please use the Contact Us form to notify us immediately.
7. Feedback
Travel Concepts welcomes ideas and feedback about all aspects relating to the service. To contact us in this regard, please use the Contact Us form. Travel Concepts stores feedback that users send to it and will use this to administer and refine the service.
8. Privacy & Website Changes
From time to time, Travel Concepts policies will be reviewed and may be revised. Travel Concepts reserves the right to change its privacy statement at any time and notify you by posting a revised version on the website.
9. Contact Us
If you have any questions about this privacy statement, the practices of this website, or your dealings with Travel Concepts, you can contact us by phone +61 3 9372 7300 or by using the Contact Us form.
10. Further Information About Privacy
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.